If you book a holiday package with us we will arrange pick up at the airport to make sure you arrive straight to the hotel without any hassle. Otherwise you can catch a ADO bus just outside the international terminal at Cancun Airport, either straight to Tulum or to Playa del Carmen where there are connecting buses to Tulum. Buy your ticket in the terminal building just as you exit the customs! There are usually taxis available at the airport but they are a bit more expensive, and if you arrive late at night we recommend you book a transfer service in advance.
No, most nationalities will get a tourist VISA upon arrival but make sure to double check with the Mexican embassy in your home country. It is recommended that your passport is valid at least 6 months after returning back home. Be aware that if your flight itinerary includes a layover in the United States you will need to apply for a US transit VISA in advance.
As always when travelling it’s recommended that you have an active vaccination against Hepatits A and B. Malaria and Dengue are present in some parts of the country so precautions might be advisable, but always contact a vaccination clinic to get proper medical advice.
The currency is Mexican Peso (Mxn), but in more touristy areas you can often pay in US Dollars as well. There are exchange bureaus easily available throughout most of the area, and several banks and ATM’s in Tulum town. The ATM’s at Tulum beach have been known to be less reliable.
Yes, Tulum is in general a very quiet and calm village. Of course some common sense is advisory, like avoiding to walk alone in remote areas late at night as well as flashing your valuables openly, just as you would in any part of the world.
There is plenty to do! If cocktails on the beach is not your cup of tea, you can visit one of the many Archeological Zones in the area (Tulum Ruins, Cobá, Chichén Itzá, Ek’ Balam etc), go for a day of kayaking in the Biosphere Sian Ka’an, visit one of the nearby adventure parks (Xplor, Xcaret, Xel-Há), take a yoga class on the beach, go paddle boarding or kite surfing, enjoy some local delicious food and shopping in Tulum Pueblo, have a Mayan Clay massage and much more. Tulum has something for everybody!
The very best way if you ask us is renting a bicycle and biking down. Bike rental is fairly cheap and there is a bike road leading all the way there. Otherwise taxi will take you there for around 100-150mxn depending on where you want to go. A rental car might be a good choice as well, although finding a parking spot during high season can be a challenge.
We suggest that you buy an adapter at home in advance.
There is a well developed and comfortable bus system that can take you to most of the bigger places, check ado.com.mx for destinations. Be advised that the website is not 100% reliable when it comes to the schedule… If you want to feel free and able to move around renting a car might be the best option. It is usually fairly cheap and is a good way to explore the peninsula!
Spanish and in touristy areas also English. As long as you don’t venture far off the beaten track you won’t have a problem travelling the Yucatan without speaking a word of Spanish, but make sure to learn Gracias (thank you) and Cerveza (beer) and you’ll fine.
In general Mexican food is very spicy, so be careful with that salsa! One local speciality is the chile habanero, one of the spiciest chilies in the world that will make grown men cry… Delicious tacos is found in almost every corner, but in Tulum you’ll have plenty of options wether you’re craving vegan, sea food, fine dining or tamales. Don’t miss having at least one ceviche – you won’t be sorry!
With hot and humid summers (June-August) followed by hurricane season, the best time to visit is December to May. This time in general the weather will be clear and the temperature pleasant. Around Christmas, which is the peak season, the days are nice and warm at about 25°C (77°F) with slightly cooler nights. The closer to summer, the warmer it will get and bigger chances of rain showers although they usually never last long.
You need to be a certified Open Water diver, and we’d be happy to give you the course when you arrive if you’re not already. It usually takes about three days and after that we’ll show you the beautiful caverns! Don’t forget to bring your diving certificate card from home.
When cave diving you’ll find yourself in a potentially dangerous over head environments so it’s vital to have proper training before entering into this thrilling world which is why you need to be a certified Cave Diver. We have the greatest respect for the caves and would never jeopardise your safety or ours. A cave diving course usually takes around a week depending on the student and we’d be happy to organise it for you here in Tulum.
No, when you dive with us all of your equipment is included. We take a pride in having good quality equipment, but if we can recommend one piece to bring from home it would be your mask – sometimes it can be difficult to find one that suits you and there is nothing to destroy a dive experience as a leaking mask. If you prefer bringing all of your equipment you’re more than welcome to!
For the first dive we recommend you do not, as your dive guide will first want to make sure you adapt to this very special diving environment. After that first dive, yes, as much as you want and have fun with that beautiful scenery but remember… safety first!
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Even though we’re a SDI/TDI dive centre, at your preference we can arrange for you to take the PADI course as well.
We speak English, Spanish, French and Swedish. The hotel staff and some of our diving guides speak Spanish and English.
Send us an email and we’ll do our best to find the best solution for you!